Real Uncensored Customer Reviews

"Dear Josh: Thank you for your gracious non-cash donation of the flooring and the time and labor of installing it at the lodge. We are grateful that God has laid on your heart to contribute to the ministry here at Sierra Pines Camp. The ministry here depends on the faithful and continued support of individuals such as yourself. There are many changes taking place here at sanding & sealing two bedroom floors. At Cornerstone Church our goal is to restore her home and help her get her life back to normal. Your donated labor and materials were such a great help. Thank you for you sacrificial time and labor of love. Sincerely, Pastor Ron ." - Lodi, CA

"Very nice job on our gymnasium floors. Your crew is very professional and efficient. Thank you." - St. Marks methodist Church, Stockton, CA

"I cannot think of anything you could have done better. Even your receptionist is a very pleasant person to talk to!" - Marlene K. Stockton, CA

"This was the most painless home improvement project we've ever done! Josh & the installation team exceeded our expectations in every way. Thank you Raphael Hardwood Flooring!" - Vince & Jenny P. Lodi, CA

"It has been over a year now since you installed our hardwood floors. We want you to know how much we have enjoyed their beauty and ease of maintenance. We appreciate your master craftsmanship and dedication to perfection. Thanks to your professionalism the procedure was made less painful than anticipated - dust was contained. Everything went right on schedule. Thanks for a job well done!" - Jim & Carol L. Lodi, CA

"I would reccomend you to everyone. You were great!" Judy C. Stockton, CA

"I was very pleased with the promptness & returning of my calls! You are a great company & I will refer you!" - Margaret S. Woodbridge, CA

"Dear Josh, We just wanted to thank you for the outstanding job your crew did on our wood floors. Juan & his crew were very dedicated and worked very hard to ensure that our floor was completed in a timely matter and with such care to detail. It is beautiful and we thank you for a job well done. " - Patt & Terry H. Woodbridge, CA

"The service and caring of the owner is unsurpassed. I couldn't have found a better compny. Thanks to your team!" - Scott B. Woodbridge, CA

"We were very happy with the beautiful job you did on our hardwood floors, staining, coating ect. You scheduled the job and were prompt,efficient & the floors are beautiful causing minimal disruption to our lives - Great job!!" - Chuck & Donna S. Plymouth, CA

"We will, and have recommended your company to several of our friends. We love our floors!!" - Linda Q. Lodi, CA

"We were amazed at the condition of the hardwood floors under our wall-to-wall carpeting that had outlived it's purpose. Raphael (Josh) was able to bring back the original finish and add new hardwood flooring to other rooms that when completed the difference between the old & the new was indistinguishable. We feel that hardwood floors will maintain their value longer than any other floor covering we considered. We are satisfied that the investment was well worth it. The quality of craftsmanship is evident in the finished product. The hardwood floors are the first thing remarked about when visitors enter our house. Raphael reliably and dependably, went to extraordinary lengths to complete the project within the prescribed time limits in spite of contractor scheduling conflicts beyond his control. We would definitely use Raphael Hardwood Flooring again and are entirely comfortable in recommending Raphael to our friends. It was a pleasure dealing with Raphael throughout the project. There was a total spirit

of cooperation and professionalism in determining detail in the design of the finished product" - Dick & Floraine M. Stockton, CA

"Thanks so much - the floors look great. Best of everything to you and your family." - Suzan and Bill B. Lodi, CA

"Josh, Igor did a beautiful job!! - a real craftsman! Was was very nice to work with - Thank you!" Elvera M. Lodi, CA

Igor- "Thanks! Beautiful job!" - Pam A. Lodi, CA

Joshua Saved Our Floor and Saved Us Money!" "I want to thank you for the professional care you gave us in screening and recoating our 10 year old wood floors. I think is important for other people to understand the condition that our floors were in before you helped us. The floors are pre-finished factory stained all wood floors and they were never supposed to be waxed. When we purchased our home it was 9 years old and I could never get the floors clean because of the build up of wax. You had to screen the floors several times before they were in condition enough to recoat. Our fear at first was the possibility of having to sand the floors down through the entire finish." Thanks to you and your expert equipment you saved our floors from this procedure. Because the equipment you use has a dust containment system you saved us from a potential amount of dust flying through our home and a substantial amount of money. You are a very honest and professional man. I would recommend you to anyone who needs any type of wood floor care. Thanks so much" - Jackie B. Woodbridge, CA

"Thank you for doing a fabulous job!" - Steve & Lilly T. Lodi, CA

"...My floors look beautiful! I would highly reccomend you to anyone!" - Kris E. Stockton, CA

"We're very happy with Igor's work. We've gotten several compliments. We will definitely recommend you!" - Adam & Sarah A. Lodi, CA

"Thank you hardly seems enough when you are talking about such a huge part of our home...""I was a little uncertain about having hardwood, but at the insistence of my husband and children I finally agreed. I have found the upkeep to be easy, they always look good, and they are a joy to have. We were very happy with the professional way you handled the job, from the bid to completion of the job we always felt you were doing your best for us. We had many time constraints and you worked so well with us. We were so impressed with the dust containment system. I had expected there to be lots of dust with all the sanding and was so pleasantly surprised at how little mess there really was. I would highly recommend you and your workmanship to anyone looking for someone to put in their hardwood floors." - Jeff & Cheryl M. Galt, CA

"I will recommend your company to my friends. The floors surpassed my expectations!" - Kathy W.

"Thank you for the beautiful Ffoor!. All the neighbors couldn't wait to see it!" - Leslie W. Galt, CA

"We want to thank you for the beautiful floors. Your workmanship is to be commended. You started exactly on the day you said you would, worked diligently to complete the task on schedule, and the end result reflects the love of your craft. Thank you again for a beautiful new floor to enhance our home, With much appreciation, Ray & Rory D." Lodi, CA

"We could not be happier with our 100 year old, distressed antique, oak floor. Joshua is a real craftsman of the highest caliber and he truly brought our recycled oak floors to life. With his containment system we had very little dust. Joshua delivered a beautifully finished floor, when he said he would... on time... and on budget." - Don & Marwadel N. Acampo, CA

Joshua, I am writing to thank you for your excellent customer service "after the sale". Brannon and Mike did an outstanding job repairing our floor. They were both professional and efficient. The floor looks great! In this day and age it is refreshing to know that there are businesses that truly care about the customer before, during, and after the sale. Thank you again and congratulations on the success of your business, sincerely, Tom & Chris O." Lodi, CA

"Excellent craftsmanship by Anthony and Ray. Beautiful & Professional job! They both are true craftsman - Gary H." Lodi, CA

"Guys, please turn off all of the lights once you've finished. Great job! The floors are outstanding. Thank You" - Ryan M. Stockton, CA

Igor, Thank you so much for all of your care & passion. The floors are absolutely beautiful. (but then you already know that!), Best of Luck" - Greg H. Stockton, CA

"Josh, We are greatly appreciative of your company's fine workmanship and are totally satisfied with the appearance of the floors at the Pine Street house.

Thank you " - Paul and Sue B. Stockton, CA

"By the time Raphael Flooring came to install our hardwood floor we had experienced all sorts of problems and delays with other contractors involved in our kitchen remodel. Joshua was prompt, efficient, professional and did such a superb job that we wished he could have done ALL of the work in our kitchen! (The floor is the only part of the entire project which turned out perfectly.) We had had vinyl flooring before and are much happier to now have hardwood. It looks beautiful, feels good underfoot, and has been easy to keep clean. An out-of-town friend, someone who knows about construction, visited us recently and commented on the great job someone did in installing our floor. Because we are so totally satisfied with Joshua's excellent work, we have not hesitated to recommend him to several of our friends." - Warren. & Carol. V. Stockton, CA

"Igor, Thank you for all your hard work! You did a beautiful job on the floors. We are very happy with the outcome! Thanks Again" - Chris & Denise B. Lodi, CA

"Dear Igor, You're doing an incredible job & I'm very grateful for your skill & dedication to my project. Regards - Mia S. Stockton, CA

"We are very happy with our service. Brannon & Derek did an outstanding job installing our floors. They worked super hard demonstrating excellent skills and work ethic. They made the whole experience positive! - Janelle G. Stockton, CA

"Joshua, Chris & Chris were great to have in our home installing our product. We are happy with your quality of service. Thanks! - Dan & Sue Ann P. Woodbridge, CA

"We had our hardwood floors done over ten years ago and Joshua was working for another hardwood floor company. We were extremely satisfied with his work and the quality of it. We had small children in the house and his cleanliness did not interfere with our children's ability to have free roam of the house. When we moved around the corner five years ago we wanted to have our floors redone and match an existing seventy year old floor. We looked for Joshua at his previous employer and found that he had gone out on his own. We were not hesitant to have him refinish the oak floors throughout our entire home. His state of the art equipment and ability to allow us to be present while he completes his work is something that will bring Raphael Hardwood Flooring back to us if we ever decide to hardwood our kitchen floors." - Rupert & Yvonne H. Stockton, CA

"Anthony is a very hard worker and did a beautiful job. We love our new wood floors!! - David & Gladys O. Woodbridge, CA

"Excellent Service - Started on time!! Did what I was told your company would do! Finished on time - Great team! I would recommend your company without hesitation. Thank you" - Steve & Peggy C. Lodi, CA

"We love the refinished floors. Igor was careful to do a high quality job. Several people working at our house were impressed & asked who refinished our floors. Our contractor took a packet of your business cards. We've been spreading the word!" - Linda M. Lodi, CA

"Josh, Thank you so much - Igor is a great craftsman. It was a pleasure having him in our home...Thank You" - Jan R. Stockton, CA

"This company is great. They are very professional and everyone is really nice and friendly and helpful. I just love my floors they installed. The floors look even better then I imagined they would. And, they have great prices. Definitely check them out before the big box stores. And, the good news is that they don't only do hardwood floors, you can also buy and have laminate floors installed by them too. I highly recommend this company." - Tina B. Modesto, CA

" The floors are beautiful. I am glad I chose Raphael for my wood floor refinishing." - Linda A. Lodi, CA

"Thanks for the great job!!" - Paul B. Lodi, CA

"Outstanding job from start to finish. Your crew is very responsible. Great job!" - Sidney D. - Woodbridge, CA

"I love my floors & referred my neighbor to You!" - Randy B. Woodbridge, CA

"I appreciate the men that did the work & their happy attitude!" - June H. Lodi, CA

"We will reccomend your company. Brannon & Derek were just wonderful to have in our home for a week. As I told mike, you are welcome to come out & take photos for your web site." Susie R. Woodbridge, CA

"Excellent. We'll be back!" - Phil & Merna, Lodi, CA

"We have enjoyed working with your whole staff!" - Earl & Edna G. Stockton, CA

"Thank you for the beautiful Floor! (All the neighbors couldn't wait to see it.)" - Leslie W. Galt, CA

"...As you can tell, we are very happy with our floors & will reccomend you to anyone!!!" - Linda M. Lodi, CA

"The kitchen floors are beautiful! I'll be calling you as my house progresses" - Margaret F. Lodi, CA

"We love our refinished floors. Thank You!" - David C.

"We Love the work you did. We're very happy!" - Jennifer & Michael W. Lodi, CA

"Thank you for a great job. I have already recommended you to several people." -Cassie C . Lodi, CA

"We are so glad we chose to have the wood placed at a 45 degree angle. It was more work for the guys but they did a fantastic job. Looks great! Everyone who sees it thinks so, too!" - Bill & Myra R. Lodi, CA

"Beautiful job- thank you - Collette M. - Clements, CA

"Excellent company - too good to be true." - Debbie S. - Stockton, CA

"What a beautiful job! Mike is so easy to have in our home!" - Cheri B. Stockton, CA

" As rooms in my house get cleaned out and restored, I know that I will call Raphael to work on the floors. I was very impressed! Thank you!" Margaet F. Lodi, CA

" Great job - well run organization." - Laurie E. Stockton, CA

“The quality of workmanship you provide was just outstanding. I will recommend you always! Thanks so much." - Patty G. Lodi, CA

"Please feel free to use us as a reference. We love our floors!" - Bob & Sherie S. Linden, CA

"Michael, the young man who refinished the floor was so pleasant and professional. His work methods and courtesy was much appreciated. It was a pleasure to work with this company and we will continue our recommendation." - Tom P. Stockton, CA

"I Love my Floors!" - Pat V. Stockton, CA

"Igor was both professional & personable - very hard worker! I could happily reccomend you to others." - John C. Lodi, CA

"I will highly reccomend your services." - Don & Alva G. Stockton, CA

"Michael was exceptional in every aspect. Even came back on Saturday to assist me in moving furniture back on the floor! " - John K. Lockeford, CA

"Everyone was Great. I Can't think of any improvements I would make!" - Glen B. Stockton, CA

"Happy New year! We love our floors! All the best for 2010!" - Joretta B. Lodi, CA

"Thank you for the outstanding job you did on our hardwood floor. It was also nice to see the same workers from 4 years ago! We recommend you to everyone looking to install hardwood floors. Keep up the great work." - LaDonna T. Ripon, CA

"I just wanted to thank you again. My floors are perfect!" - Jamie B. Lodi, CA

"Our floors are amazing! We had such an awful experience with the previous installer - Raphael's was the exact opposite. They went above and beyond. Plus there isn't any cupping!!! Thank you!" - Nancy A. Stockton, CA

"Thank you so much for working on my floors. They are beautiful! Your workers did an excellent job. And everyone who sees them are so excited with how they turned out. I really appreciate you doing this. -Joan R. Lodi, CA

"Everyone who worked on my floor was very professional and nice. It went very smoothly and I'm happy with my new floor." - Karen L., Stockton, CA

"The Floors look Great! - Steve F. Stockton, CA

"Thank you for such a great job & working with such great employees!" - Diana S. Stockton, CA

"Keep it up! Igor was great! - Ron S. Sacramento, CA

"Service & workmanship was the best we've experienced - Responsiveness by staff was great!" - Ron D. Stockton, CA

"We picked upour free T-Shirt a few days ago. We are very Happy with the new floors & will happily reccomend you to friends & neighbors." - Jean L. Lodi, CA

"Igor was wonderful - Very understanding on any of our concerns & questions, especially since our previous experience was very upsetting. I'd like to claim him as a son. On a scale of 1-10 I'd give you a 15+" Danny & Lorelei, Stockton, CA

"The customer service and follow up is exceptional"- DeBenedetti, Lodi, CA

"You were very awesome considering our prior experience and we are thankful for having worked with a quality business." - Corey & Holland Filippini

"The 75 year old hardwood floor looks shiningly richly new! Thanks-Patricia S., Linden, CA

"My installer was very nice - always on time & very neat & clean" Eileen L.

"I think there is nothing to add. All associates know their job & know it well. Everything happened the way it was discussed. Overall I am very happy." - Cathy T.

"I will refer your service to friends & family!" - Gloria Gonzales

"Your company provided immediate response, professional installers, value pricing, amazing follow through. An overall outstanding execution." - Akalia Sidener

"If I knew anyone who was planning to have their floors refinished, I would certainly recommend Raphael." - Stephen & Jane Tyack

"Everything was awesome. Thanks for making this an affordable descision and working with our budget!" - Michael & julie H., Lodi, CA

"We would highly reccomend you to all of our friends & family" - Joe & Sharon Penner

"Keep up the excellent work!" - Jesse & Melanie Williams

"Everything went smoothly. I was thourghly impressed" - Renee Roberts

"Thank you for honoring my trust in your services. Igor did a great job and is very knowledgeable when it comes to wood flooring! My floors turned out better than I expected. We are very happy and will recommend your business to others." – Joe and Yvonne S.

"Keep up the great work!" – Edmond and Charlene

"Completely Satisfied, you made a badly worn floor shine - my feet and fabrics nolonger catch splinters!" – Elise F.

"Everyone who is successful works hard, however everyone who works hard is not successful. You need to work smart! You do…. " - Pat and Debbie S.

"By far exceeded my expectations!!" - Mercedes K.

"Dear Raphael Hardwood Flooring,

Although this may be an overlooked task, I feel that I must bring to your attentions the outstanding customer service I received by your representative, Igor.

I am, of course, very delighted to have had the pleasure of speaking and working with Igor and his boss Brian. Their professional and courteous attitude, expert knowledge, and patience in handling my specific issues were very important to me.

In the past, I felt that some companies were not sensitive to my needs and provided the quickest and most convenient solution to my problems from their perspective. But not in this case. Igor handled my issues as if they were his own, and I am completely in love with my original and new hardwood floors. Both Brian and Igor exceeded my expectations, I am sure you will understand my position and I hope that you will pass the thanks to him. And I will absolutely pass on word of the great work Igor and Raphael’s has given us.” – Mercedes K.

"Purchase and have your floors installed by Raphael Hardwood Flooring!" - Fred & Lonnie H.

"My wood flooring job was more complicatedd than we had anticipated and required on the job problem solving. The team worked very well to complete the work." Sandy H.

"Hello Josh, That extra coat did the trick – the floor looks great! Thank you so much for working with us on this project. We have recommended you to our neighbors who are thinking about having their wood floors refinished. Mark does a fantastic job. He is very neat and the minimal dust was greatly appreciated. We will continue to spread the word!

Have a great day. Carol K"

"Thank you and Eli for being so accomodating throughout the whole process!!" - Gina V.

"Floors look like new" - Tom J.

"Keep up the energy & good work!" - Scott N.

"You have a Great Company" - Darlene R.

"You guys were great! I will reccomend you. Everyone who comes by loves our floor. I always say who it was and give you high marks, Take it easy" - Sergio V.

"Josh We can't thank you enough for the beautiful job you've done on our floors! They'll be cherished for a very long time to come :) Thanks Again!" - Meghan & Michael F.

"Dear Josh - The floor looks great. Igor is a fantastic worker. Best wishes to you, your wife & Naomi & Clara." - Stan M. Tracy, CA

"Mark was awesome!" - John A.

"Love the new finish it works much better. We will be letting you know when we need the other floors redone. Thanks again." Carolyn H.

"Mark was thorough, professional, took much pride in his work. We are very pleased with

His attention to detail. If and when I have the living floor installed, I would like to have Mark due the installation." Loretta R.

"I really appreciate the extra time that was spent in making the entry area something special and making sure we were completely satisfied. Everyone that sees the entry is really impressed by the craftsmanship. We are very happy we chose your firm and we are very pleased with Juan and your staff and the way everyone handled the job. The floors look great and we have had a lot of complements already from our friends and neighbors.

What impressed me the most was the amount of detail I received in the beginning and the willingness to work with me on the entry hall. The back cutting of the stone at the fireplace and the registers was something that no other firm brought up. The detail was what made me decide to use your firm. Thank You again" - Ron & Nancy Wellwood

"Scheduling was quick and service was friendly!" Jennifer F.

"Once the materials arrived, Felipe was able to install 2300 sq. ft of flooring in days, including some difficult bridge-work in an angled hallway where our bedrooms meet. On straight runs, he could install a board in under 10 seconds - I have video.

Juan did a masterful job mixing stains so that the oak base-shoes matched the dark bamboo flooring." Nick L.

"I would like tell you that I was very happy with the service, professionalism and the quality of the work. My hardwood floors are a large portion of our living area and I was so impressed with the dust containment system Rafael uses. I was expecting to clean up a lot of dust and it was very minimal. Our service technician Igor was extremely knowledgeable about the process and gave me great advice as well. He also worked late to get the job done when promised. I highly recommend this company." Karen F.

"I don't believe these ratings are too high. Mark did a fantastic job on some really old floors that have been improperly ignored for over two decades. We love what he did with them! When we get ready to finish the bedroom floors, we will not call any other company. You are stuck with us!! Thanks so much for making our home beautiful!" - Dallares

"Very friendly and did not waste time. They did a great job repairing an area and made it look origin There were no surprises, which is appreciated. The floor turned out absolutely amazing. It is my parents house, which I am fixing up to rent, and I had to take my wife to see it because I just could not describe how good it looked." Ted S.

"Hi Josh,

Juan finished the floors today and they look great. He is a professional and did a great job. Everything came out as expected. He did a perfect job weaving the old and new boards together, you wouldn't know they were done years apart. He was very pleasant to have working in our home and was totally focused on his work. Thank you for the oportunity to work with you and your crew. Sincerely, David and Diane Griffin"

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